Microsoft Gold partner TVision Technology has exceeded benchmarks for Customer Satisfaction. The benchmarks set by Microsoft annually, measure satisfaction of business users of the Dynamics ERP solutions.
“Credit is also due to Microsoft Dynamics NAV,” comments Richard Thompson, MD of TVision Technology. “Working with the best mid-market ERP solution goes a long way to helping TVision deliver great customer experience.”
TVision Technology was established in 1999 to focus exclusively on delivering and supporting Microsoft Dynamics NAV; over 15 years later the organisation has enjoyed much recognition and loyalty reflected by high staff and customer retention, industry awards and referrals.
Completion of customer satisfaction survey is a mandatory requirement for Microsoft Gold Partners. Over the last 10 years TVision has consistently performed above expectations and peers. In particular scoring 100% for customer satisfaction and willingness to recommend.
“We set out to be an IT partner that truly helped companies gain value from their investment in technology,” Richard Thompson, “this is coupled with our ethos that it should be fun. These results are testament to our hard working team’s ability to work so well with our customers.”
Never complacent, TVision is now focused on ensuring that the next survey shows 100% for all categories and looks forward to resetting the benchmarks that UK companies can expect from their IT partners.
