July 2008
Business management solutions partner TVision Technology has just helped Gallowglass, the country’s foremost crewing operation, upgrade to Microsoft Dynamics NAV5.0, providing increased efficiency and significant time and cost savings, and an estimated profit increase of 45%.
The system, together with additional custom software developed by TVision, Automatic Crew Assignment, automates up to 70% of Gallowglass’s resource planning function, mapping crews to jobs and bookings. With 90,000 crew shifts spread over 9,500 shows in venues ranging from London’s new St Pancras to The Fira in Barcelona, customers have increased confidence that the right crews, with the right skills, will be where and when they are needed.
Gallowglass IT Manager Darren Thorley explains, “We needed the support of cutting edge technology that offered greater flexibility for reporting, and adapted to the rapid expansion of the company. By better planning of resources according to well thought out parameters, we knew we’d be able to take on more large jobs without having to employ additional administrators.”
TVision Technology, a Microsoft Certified Gold Partner, also developed a system that displays confirmed bookings on an interactive whiteboard, showing venue, number of crew, number of hours, and any special requirements. Managers can see at a glance all the information they need to ensure events are properly staffed and fulfill customer needs.
Commented Richard Thompson, Managing Director at TVision, “We were delighted when Gallowglass won the ‘Back Office Automation’ category of Real Business magazine’s ‘Britain’s Digital Elite’ awards. Our style is human and straightforward, and we take time to get to know our customers, their businesses, and the challenges they face. With more than 10 years’ experience focused on implementing and supporting Microsoft Dynamics NAV solutions, we recognised that it was the ideal environment in which to develop such industry specific technology. The broad set of functionality allows us to incorporate almost any customisation- there’s very little we can’t do.”
