Microsoft’s Commitment to Dynamics NAV

December 17, 2016 11:51 am Published by

Product Road Map

With standard and enhanced product maintenance, each version of NAV is supported for 10 years from release date. Regular upgrades are advisable, but there is no forced upgrade. Further information on product lifecycle can be found at: Product Lifecycle (Opens new Window)

Microsoft Enhancement Plan

Enrolment in the Microsoft Enhancement Plan is included with annual support & maintenance. As well as providing upgrade licenses and service packs, there are benefits such as:
  • Transition Investment Credit: enabling customers to apply 100 percent of their Microsoft® Dynamics™ license investment toward the move from one Microsoft Dynamics product code base to another or advance from one package level to another (such as from Standard to Professional) within a product family
  • Unlimited on-line training, including E-Courses, training manuals and training plans
  • Access to Microsoft Dynamics CustomerSource community

Partner Channel

Microsoft Dynamics solutions are sold and supported through the Partner Channel. Usually the partner is selected at the same time as the product. Occasionally situations change and you may decide that you want to move your support. TVision supports a number of clients who have moved their support to us as existing Microsoft Dynamics NAV users. The Partner Channel means you have the comfort of working with smaller companies within the security of the community and maintaining the benefits of Microsoft’s continued investment.