Dynamics 365 Business Central is Microsoft’s new ERP (Enterprise Resource Planning) package that incorporates all the features and capabilities of Microsoft NAV and brings them all to the cloud.
A dramatic digital evolution is underway at Microsoft and with it comes a new era of simplification and unity for clients who rely on the organisation’s enterprise business applications to deliver ever more sophisticated solutions, with actionable insights and automated workflows. Welcome to: Dynamics 365 Business Central.
On 2nd April 2018, Microsoft unveiled a groundbreaking suite of updates to its Dynamics 365 platform that will deliver a full-throttle, end-to-end business management solution – and help your operations connect and grow in the process. What’s more, all this promise comes with a reassuringly low total cost of ownership (TCO) for the organisations who’ll want to exploit its credentials and capabilities.
Fundamental to its value as an ultra-unifying, mid-range ERP product is its capability to integrate with a raft of Microsoft-allied cloud services and extend them further. However, the real key to its appeal will undoubtedly be the pull of its in-built Dynamics NAV functionality, which now takes its client-critical features to the cloud and empowers users with the flexibility of NAV’s traditional, yet very trusted technologies.
Then there’s the scalability. The ease with which Business Central can adapt to changing business needs, growing and evolving with them, will reassure those tempted to buy into the D365 movement that their investment will prove to be the cost-effective transformation they seek. Moreover, considering the value to be leveraged through integration with other cloud services, including Office 365 and Sharepoint and the customisation that PowerApps, Microsoft Flow and Power BI, for example, can deliver, the scope to extend this solution certainly makes the business case for Business Central a compelling one.
Essentially, Business Central is an end-to-end solution that integrates, manages, automates and optimises every area of your operations and helps you sell smarter and with more insight. Here’s an overview of its key features:
The data you collect from every sales, accounting, purchasing and inventory interaction is connected seamlessly within Business Central to deliver a complete, end-to-end view of your business – and, thankfully, that means an end to data silos. Built-in, user-friendly Power BI dashboards make charting financial performance in real time straightforward – add that to your newly unified intelligence and more insightful, informed decisions are firmly within reach.
If you’re looking for faster, meticulous financial closing and reporting, Business Central will deliver streamlined accounts receivable and payable that are automatically reconciled and consistently compliant. Forecasting has also become a more precise exercise as data can be modelled and analysed across a myriad dimensions and can be customised to suit your business model.
The supply chain is another area where customers are likely to achieve significant ROI with Business Central – from the intelligence that accurately predicts when you should replenish your inventory levels so you buy only what you need, to the savings you make when you’re advised when to pay vendors to exploit discounts or avoid penalties.
Approval workflows help to eliminate any unwanted or fraudulent transactions while lost sales and reduced shortages are avoided thanks to the automated calculation of stock levels, lead-time, and reorder points. The time and cost savings of this feature alone make it worthy of serious consideration.
Dynamics 365 Business Central is as much about delivering value to your business model as it is to your customers at every touchpoint. You’ll sell smarter by keeping track of every interaction, which will ensure you’re able to prioritise sales leads based on revenue potential and the best upsell, cross-sell and renewal throughout the sales lifecycle. On top of that, integration with Outlook can boost sales productivity by expediting the challenging quote-to-cash process.
When it comes to customer service, the overview you’ll see of your workload and service tasks and which sits alongside your employees’ skills will help you assign your resources to deliver an exceptional service that works harder to respond and resolve – and that should strengthen your relationships too.
The value to be achieved through leaner, more agile project performance is critical and Dynamics 365 Business Central is helping to make that happen. Timesheets with advanced job costing and reporting capabilities make it easy to manage and track projects more effectively and to develop, modify and control them to ensure they’re as profitable as you’ve calculated.
Using tools that manage resource levels and tracking invoicing against costs, planning is simplified, yet infinitely more precise while project insights and resource-usage metrics make for effective decision-making and real-time performance analysis.
Sales forecasts and anticipated stock-outs can be used to generate production plans and purchase orders automatically and a holistic view of inventory that tracks every item ensures operations are managed from forecasting to fulfilment. The capability to improve production schedules and optimise output is enhanced because manufacturing capacity is transparent and easily calculated.
When you consider what Dynamics 365 Business Central actually delivers; a single, end-to-end product that manages finances, operations, sales and customer services on a single cloud-based platform, it’s clear a deployment such as this has the capacity and flexibility to effect a weighty commercial transformation.
Whether you’re considering upgrading your entry-level accounting software or legacy ERP system, implementing Business Central with a trusted Microsoft channel partner who speaks your language, understands your industry and has proven experience of Dynamics ERP solutions will ensure you get it right first time with the ongoing support you need.
Couple that with the reassurance you’ll get from buying into a Microsoft product, the familiarity of its user interface and the brand’s unrivalled integration qualities and it’s really down to whether the product’s capabilities match your business model and its demands that will drive your adoption.
Existing Microsoft owners, including those who are already reliant on the ever-dependable Dynamics NAV will appreciate how the pressure of implementation can be alleviated with the brand’s global partnering expertise and might wish to consolidate their investment by making the move Business Central. However, since Microsoft’s technologies are designed to accommodate transformative change, many may prefer to watch how its ERP packages coalesce further in this exciting era of digital transformation.
Dynamics 365 Business Central is suited to a number of diverse industries, recruitment, finance, retail, distribution, drinks, project costings and professional services sectors and is priced reassuringly competitively for the mid-market. Accountants looking to take their practices to the next level will find the increased productivity, collaborative features and reporting tools presented by Dynamics 365 – Accountant Hub an inspired solution that can certainly add value to their client offering.
It’s worth remembering that Dynamics 365 Business Central is built on a foundation of trusted technologies that have served 160,000 customers and many millions of users around the world. Talking to a Microsoft Partner who’ll give you the confidence that Business Central will align with and enhance your business strategy should be your first step in your decision to join them.
If you want to find out more about Microsoft Dynamics 365 Business Central, get in touch with us here at TVision.